FAQs
Online Renewals
- From the library homepage, click "Catalogue" on the grey search bar or "Find Books & DVDs" on the grey "Research Tools" box.
- Click on the blue "My Account" tab.
- Use your student number for Barcode ID and add your last name.
- Select the books you would like to renew or click "select all."
- Click on the yellow "Request Renewal" button.
- Be sure to double check if your renewal request was granted- a message in red font will appear at the top of the page stating "renew item fails" if the renewal was not successful.
- You are able to renew your items twice. Please be aware that the system will not allow you to renew if your books are overdue.
Holds
- From the library homepage, click "Catalogue" on the grey search bar or "Find Books & DVDs" on the grey "Research Tools" box.
- Search for the book you desire.
- On the holdings information page, click on "Request a hold" located in the blue column on the right hand side.
- Use your student number for Barcode ID and add your last name.
- Click "hold" under patron requests.
- Leave the comment box blank and adjust the "not needed after" date.
- Input your student ID in the barcode box.
- A message will appear on the top of the page stating "your request was successful."
- We will contact you when the book is available.
Email: library@questu.ca
Phone: 604.898.8050
