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Loan Periods and Fines
Policy # LIB 002-003

The purpose of the Loan Periods and Fines Policy is to ensure maximum accessibility to the Quest University Canada (QUC) Library collection by striking a balance between the needs of its users and the restrictions necessitated by the collection size and scope.  This policy will continually change to reflect the development and expansion of the library collection and the growing needs of its patrons.

A valid student, faculty or staff card must be presented when borrowing or renewing library materials.  Borrowers are responsible for all materials charged to the card.  Library cards are not transferable between users. 

QUC alumni have borrowing privileges.  To open account, an alumnus must present their QUC ID card, a piece of ID with a local address, and a valid email address to circulation staff.  Alumni can borrow books and media items, and access electronic resources on-site.  There is no proxy access for alumni users.

QUC Students, Faculty and Staff

Loan Periods and Fines for Overdue Items

At this time, only Books and Audiovisual Materials are available for lending from the general collection.

All Magazines, Newspapers, Journals and Reference items must be made use of within the Library.

For Reserve item loan periods and overdue fines, please see Library Policy LIB-002-011 Reserve Materials.


Loan Period

Overdue Fine*





1 week

$0.25 / day

Audiovisual Materials    (DVDs, CDs, VHS)

1 week

$0.50 / day




* To a maximum fine of $20.00 per item.

Materials are due by library closing on the due date.


A series of automated notices that will be sent to a borrower via the email address registered on the patron record. 

Notice Type

Sent to Borrower



Reminder Notice

2 days before item is due

Overdue Notice

1 day after item is due

Second Overdue Notice

4 days after item is due

Third Overdue Notice

7 days after item is due


Billing Notice

Item is considered missing; replacement and processing fees will be charged to the
user’s Quest account



Suspension of Privileges

Borrowing privileges will be suspended for all Library accounts with balances over $50 or if five (5) items or more are marked as missing for that account.  To restore borrowing privileges, users must speak with a Library staff person.

Lost or Damaged Items

Users are responsible for all lost or damaged Library items checked-out on their cards.  The Library reserves the right to take any of these items out of circulation at any time.

Books and Media Items

If the item needs to be replaced, an administrative fee of $20 will be charged to the user’s account in addition to the replacement costs (book price + taxes + shipping) for ordering in the item and cataloguing and processing.  All decisions regarding replacement are made at the discretion of the Senior Library Technician.

Headphones and Ear Buds

Headphones and ear buds are available for check-out to students at the Circulation Desk.  A fee of $40 will be charged to the user’s account for any lost or damaged items. 

Scientific Calculators

Scientific calculators are available for check-out to students at the Circulation Desk.  A fee of $30 will be charged to the user’s account for any lost or damaged items. 

Miscellaneous Items

Supplies such as rulers, markers, erasers, calculators, etc. are available for check-out to students at the Circulation Desk.  The loan period depends upon the item, and a fee of $10 will be charged to the user’s account for any lost or damaged items. 


Council of Post Secondary Library Directors (CPSLD) Reciprocal Borrowing Program

This program extends borrowing privileges to all other CPSLD member libraries for QUC students, staff and faculty. 

QUC Users

If you would like to borrow resources from a member library, please keep in mind:

  • You must follow the policies and regulations of the member library (SFU, UBC, Capilano University, etc.)
  • You are responsible for any fines incurred from borrowing resources at a member library
  • You are responsible for returning items to the member library.  QUC Library will not return these items for you. 

If you’d like a CPSLD Reciprocal Borrowing card, please bring your Quest ID to a Library staff member.

CPSLD Member Library Users

Students, staff and faculty from member libraries can get a QUC Library Card by presenting their home institution ID or the CPSLD Reciprocal Borrowing Card to the Circulation Desk. 

CPSLD member library users are allowed to check-out up to five (5) books only at this time; media items are not available for loan in this program. 

All CPSLD member library users must follow the policies and regulations of QUC Library including fines and lost item replacement.

QUC Library Cards expire on August 31 for that academic year.


Community Users

At this time, community users will not be able to borrow items from the QUC Library.  This status will change as the collection continues to grow.  All resources, including online databases and books, are available for use on site.

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